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Olatti vs bOnline.
bOnline is a low-cost, fast way to get a UK business line up and running online, with published calling bundles and optional recording tools. Olatti brings calling and messaging together, with features and storage varying by plan. Here's what actually differs.
Published calling bundles, or a faster way to reach the conversation.
bOnline makes sense if a fast, no-engineer setup and a published unlimited-calling bundle matter most. A new number can be chosen online in minutes, and Unlimited Calling provides a clear route to UK landline and mobile allowances. Advanced recording is available through its top bundle or as an add-on.
Every Olatti plan includes a UK number, team messaging and call recording. Plus adds transcription and summaries. A global hotkey brings Olatti forward from wherever you're working, rather than making the phone another app to hunt for.
How they actually differ.
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| Olatti | bOnline | |
|---|---|---|
| What it's built for | A focused business communications service, with calling and messaging in one product. | A UK small-business VoIP provider: phone lines, call handling and broadband, sold as tiered plans with add-ons. |
| Getting a UK number | Included from the start, or bring an eligible existing number across for free. | New numbers can be selected online. Transferring an existing number typically takes 14 to 21 business days. |
| Setting it up | One service covers the number, calling and messaging, without a separate telephony provider to configure. | Sign up online, with no engineer visit required. bOnline advertises setup in around two minutes when choosing a new number; an existing-number transfer completes later. |
| Reaching someone | Double-tap a hotkey, type a name, press enter to call. | Dial from the mobile, desktop or web app, or from a desk phone once one's provisioned. |
| Desk phones | Optional. Plug one in and it shares your number and call history with the app. | Compatible desk phones are supported and sold by bOnline; a supported ATA can connect an analogue phone. |
| Call recording | Call recording is available, with retention depending on the plan. | On-demand recording is included from Unlimited Calling. AI For Business Calls includes automatic recording with one-year storage; bOnline also lists separate automatic and Advanced Call Recording add-ons. |
| Finding what was said | Recording is available. Searchable transcripts, summaries and storage depend on the plan. | The top plan includes transcription, summaries, scoring and keyword search. bOnline also advertises Advanced Call Recording as an add-on from £8 per user a month. |
| Messaging | Direct messages and channels sit alongside calling. | HD video conferencing appears on all three plans. Messaging and HD video screen sharing start with Unlimited Calling, not Starter. |
| Where your data goes | Processed on Olatti's own UK infrastructure, not handed to a third-party AI vendor. | bOnline's terms say its Call Recording Service uses WAZO for the SaaS layer and Google Cloud for storage. Its privacy policy also lists service providers that may process personal data. |
| How it's priced | A per-user service with calling and messaging together. Call allowances, recording retention and transcription depend on the plan. | Published prices are £7 Starter, £13.95 Unlimited Calling and a currently advertised £19.95 for AI For Business Calls, per user a month ex VAT. bOnline says prices are based on at least a 12-month commitment; advanced recording is also sold as an add-on. |
bOnline details checked against its own pricing page, Advanced Call Recording page, number-transfer guide, call-recording terms and privacy policy, as of August 2026. Prices are ex VAT and can change.
If unlimited UK calling and fast self-serve setup are the job, bOnline is built for it.
Its £13.95 Unlimited Calling plan is a clearly published route to unlimited UK landline and mobile calls, subject to bOnline's terms and fair-use policy. A new number can be chosen online without an engineer visit, and bOnline offers a broad choice of UK area-code, non-geographic and memorable numbers. For a small team that mainly wants a familiar calling bundle set up quickly, that is a real strength.
Calling, recording and team messaging from the first plan.
Every Olatti plan includes a UK number, team messaging and call recording. Metered stores recordings for one month; Plus adds transcription and summaries with 12-month storage. A global hotkey brings Olatti forward from wherever you're working, and voice processing runs on Olatti's own UK infrastructure.
Teams that stopped settling.
We'd basically given up on having a business phone - everything ran through WhatsApp and our mobiles. Olatti gave us a proper number back without the clunk. Now every client conversation sits in one place and nothing slips.
My hands never leave the keyboard. Double-tap, type a name, and I'm on the call before I'd even have found the number in our old setup. It's the first phone tool that keeps up with how we actually work.
It feels like it was made by people who care, which I can't say about anything else we've used. And we've stopped losing callbacks - Olatti flags the missed call and we ring back the same day.
Questions, answered plainly.
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