Modern business phone system
The modern business phone system, chosen not assigned.
A modern business phone system doesn't mean a new box under the desk. It means the call and the message live in one place, you can search what was said instead of filing it away, and reaching someone takes a keystroke rather than a hunt across five apps. That's the definition we're building to.
Not a bigger feature list. A different shape.
Most business phone systems still measure themselves against a PBX cabinet from twenty years ago: how many extensions, how many lines, how much hardware. That's the wrong yardstick. Here's what actually changes when the system is built for how a small team works today.
No desk phones required
A modern system runs as software on the devices your team already carries. There's no handset to provision, no PBX cabinet in a cupboard, and nothing to replace when someone moves desks.
One place, not five
Calls, direct messages and channels live together, with one thread per contact. You're not switching between a calling app, a messaging app and whatever email thread the last update landed in.
Reached in a keystroke, not a hunt
A global hotkey brings the system to the front from inside whatever you're already working in. Type a name, press enter to call or shift-enter to message. No dialler, no scrolling a contact list.
Every call, searchable
Calls are recorded and transcribed, so you can search a past conversation by what was actually said in it and jump straight to the moment, instead of scrubbing through audio hoping to catch it.
Built to move with the call
Take a live call from your desk to your phone mid-conversation. The person on the other end doesn't notice the handover, and neither do you.
Your conversations stay yours
Voice, transcription and summarisation run on the provider's own infrastructure, not a third-party AI vendor and not a transcription service routed through another country.
Most business phone systems were assigned, not chosen.
It came with the office, or IT set it up years ago and nobody's revisited it since. It works, technically, which is exactly why it's never been worth the fight to change. Nobody picked it on purpose, and nobody would miss it if it disappeared.
We think the tool a team reaches for fifty times a day should be one they'd choose on purpose. So we built one product, properly, instead of adding a phone system to a list of a hundred other things a bigger company sells.
Double-tap. Type a name. You're talking.
Double-tap your summon key from inside whatever you're already working in. Type a name, press enter to call, shift-enter to message. No dialler, no app-switching, no five clicks to reach someone you talk to every day.
The old lines are going dark anyway.
Openreach is retiring the UK's analogue and ISDN network, and every business still on an old phone line needs to be off it well before the January 2027 deadline. Moving to a modern, cloud-based system now means choosing the date yourself, rather than finding out the hard way when the line stops working. Read the full switch-off guide.
Built for teams that gave up on a business phone.
Agencies, design studios, consultancies and software teams of roughly five to a hundred people, run by operators who've noticed the tools they use all day could be better and have been making do with a mix of Teams, WhatsApp and personal mobiles. Built by a UK telecoms team with fifteen years in the category, fully bootstrapped, in Southampton.
Already running something else, or have one specific question?
See honest, specific comparisons against the tools most teams are already running, or browse straight answers to the questions people actually ask.
Teams that stopped settling.
We'd basically given up on having a business phone - everything ran through WhatsApp and our mobiles. Olatti gave us a proper number back without the clunk. Now every client conversation sits in one place and nothing slips.
My hands never leave the keyboard. Double-tap, type a name, and I'm on the call before I'd even have found the number in our old setup. It's the first phone tool that keeps up with how we actually work.
It feels like it was made by people who care, which I can't say about anything else we've used. And we've stopped losing callbacks - Olatti flags the missed call and we ring back the same day.